Terms & Conditions:
PLEASE READ THE FOLLOWING CUSTOMER REFERRAL PROGRAM TERMS AND CONDITIONS CAREFULLY BEFORE PARTICIPATING IN THE CUSTOMER REFERRAL PROGRAM. PARTICIPATION IN THIS PROGRAM CONSTITUTES YOUR ACCEPTANCE OF ALL THE PROGRAM TERMS AND CONDITIONS.
We are excited that you are choosing to participate in the First One Adventures customer referral program. Your participation in and use of the program is strictly subject to the program terms and First One Adventures terms. If you have any questions please feel free to contact us at any time.
Participant Acceptance and Termination
We can and will make all determinations regarding participation in the program. We reserve the right to terminate your participation in the program at any time for any reason or no reason, to the extent permitted by law, upon written notice to you. Any written notices required or permitted to be given by First One Adventures hereunder may be delivered by email. By participating in the program, you consent to the delivery of all program-related notices and information by email to the email address you have registered with and acknowledge that you have the necessary equipment (hardware and software) to receive such emails.
Qualified Referrals and Payment
Qualified referrals must (i) be new customers to First One Adventures: for purposes of the program, “new customer” includes either the referred person or the school or an organisation; “new customer” does not include either (1) a person or organization who is a current or pending customer (2) a person or organization who was a customer within the 30 days immediately prior to the date a referral email invitation was generated by referral program to that person; (ii) satisfy all enrolment requirements; (iii) enroll online by filling out a form through the email generated by the http://www.firsone.co.za/referral page. Eligible participants are defined as (a) the “new customer” and (b) the person who referred the new customer. Eligible participants will get a commission payout between 5-10% on the total sale value less the applicable taxes. The http://www.firsone.co.za/referral page will contain up-to-date information regarding the currently offered commission and successful referrals.
In the case of a booking cancellation
In the case of a cancellation, the referral commission is subject to a payout according to First One Adventures’ cancellation policy. Please see First One Adventures’ booking policy for a full outline of the cancellation policy: https://firstone.co.za/booking-policy.
In connection with your participation in the program, you may receive confidential and proprietary information belonging to First One Adventures, including sensitive customer data (“Information”). You will maintain all of such information in strict confidence and use the Information only in connection with your participation in the program. Notwithstanding anything to the contrary contained herein, you agree that you will comply with the customer confidentiality provisions.
Independent Contractor Relationship
Your participation in the program does not authorise you to act on our business’ or their respective affiliates’ behalf. Nothing herein is intended or will be construed to constitute or imply a joint venture, employer-employee relationship, partnership or association between you and First One Adventures, its parent or their respective affiliates. By participating in the program, you acknowledge that you do so at your own risk and as an independent contractor and that First One Adventures is not directing how you perform your obligations hereunder.
Other than with respect to materials provided in connection with your participation in the program, your status as a participant in the program does not entitle you to use any trademarks, copyrighted materials, patents, names, logos, or other intellectual property owned or licensed by First One Adventures or its respective affiliates.
By participating in the program, you agree to and will indemnify and hold our business, and their respective affiliates harmless from and against any and all damages, costs, expenses, claims or liabilities of any kind, including third-party claims, whether pending or threatened, including without limitation, attorneys’ fees, and court costs, incurred by any of them arising out of or related to your participation in the program or breach of these Program Terms.
These Program Terms may be altered, changed, modified or assigned by First One Adventures at any time by providing notice to you. Your participation in the program at any time after our business provides you such notice of changes will constitute your agreement to such changes.
Other Terms and Conditions
These Program Terms are in addition to and do not in any way limit or alter First One Adventures’ other terms and conditions or agreements pursuant to which our business allows you to participate in the program.
Acceptance and Jurisdiction
By participating in the program, you agree that you have read, understand and will abide, and be bound, by these Program Terms. These Program Terms shall be governed in all respects in accordance with the laws of the Republic of South Africa without regard to the conflict or choice of law rules thereof.
Social Media Compliance
Updated: 07 July 2022